Managing Challenges Together

From our Leadership

See our response to COVID-19 and how we’re helping you protect what matters.
LEARN MORE

From our Leadership

LEARN MORE

Latest Covid-19 News

At Penn Mutual, we’re focused on protecting all associates while maintaining high levels of service and responsiveness to our policyholders, contract owners and financial professionals. Our support systems and processes, strengthened by increased digital capabilities enable us to serve you from just about anywhere. We will post timely business operations updates here and appreciate your cooperation and understanding as we adapt to changing conditions.

Grace Period Extensions Self-service for Clients Mailing Instructions

 

Grace period extensions for policy holders

We are helping those, directly impacted by COVID-19, to explore flexible payment arrangements so you can protect what matters most during these unusual times. We continue to offer grace periods of no less than 90 days from the initial due date of your next life insurance premium payment. We are also offering the same grace period, to policyholders of individual and survivorship guaranteed universal life products, to ensure that the current length of the guarantee period on your policy does not change.

For more information or assistance:

Call us at 1-800-523-0650, Monday through Friday, 8:30 a.m. to 6:00 p.m., eastern time

Online self-service for clients

We provide the tools to:

  • View account values, transaction history, and correspondence
  • Pay premiums for all term and whole life policies
  • Transfer and rebalance funds for all variable life policies and annuity contract
  • Change address
  • Download policy change forms
  • Download tax documents
Go now

Mailing instructions

To submit information concerning a claim:

Penn Mutual Life Insurance Company Death Claims Division
PO Box 178
Philadelphia, PA 19105
Initiate a claim

To submit life new business and subsequent payments:

Penn Mutual Life Insurance Company
Payment Processing Center
PO Box 7460
Philadelphia, PA 19101

Term and Whole Life policy holders can pay premiums online.
Login

Overnight mail for life policies:

The Penn Mutual Life Insurance Company
Lockbox #7460
525 Fellowship Rd., Suite 330
Mt. Laurel, NJ 08054-3415

To submit annuity payments:

The Penn Mutual Life Insurance Company
Payment Processing Center
PO Box 9773
Providence, RI 02940-9773